KNOWN ISSUES (Last update: July 28, 2021)
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Avatar Support Updated : Today at 19:21 August 20, 2020 10:46

Please find below a list of other known issues and solutions (when available)
INSTALLATION

Leaving the title while downloading content for 10+ minutes causes the download to restart in Content Manager.
Workaround:
Restart downloads if title is suspended during content download

MENU

Unable to navigate through some of the menus due to freezing or the cursor jumps around and does not interact with menu elements.
Workaround:
Stop or pause any downloading content, restarting the game, connecting a USB mouse, and even opening the Xbox Guide and closing it again

CTDs

Downloading ~25 GB of content and entering a flight durations of 2+ hours may cause a crash or service disconnection issue
Workaround:
On Xbox: press the Xbox (jewel) button on the console face once, which places the console into connected standby mode. Then, press it again to wake it back up.
Sim may crash after connecting / disconnecting peripheral
No known workaround at this time
Sim may crash when flying with AI traffic
Workaround:
Set AI Traffic settings off by going to General > Traffic > Aircraft Traffic Type > OFF
Sim crashes when returning to default profile for Mouse from a custom one
Workaround:
Users who are unable to manipulate the aircraft instrument panels due to using a custom profile for the Mouse and are unable to switch to the default profile for this bug can work around this by switching to the Legacy interaction model.



MULTIPLAYER/ONLINE SERVICES

Xbox Live Friends will not appear on in-game leaderboards unless a friend request has also been sent and accepted within the sim
Workaround:
If users do not see leaderboards propagating as expected, ensure that friends are added within the sim
Marketplace is greyed out
Workaround:
You have have run into an authentication issue and have been switched to offline unintentionally. You can manually change it by going to Options > General > Data > Online Functionality to ON
At the end of an activity, the result screen endlessly loads with nothing to interact with.
Workaround:
Close out and restart.

PERIPHERALS/CONTROLS

Syncing customized controller mappings from a PC build to console may cause the controller to become unresponsive other than the B button.
Workaround:
Select the Default controller profile in your PC settings and sync the updated settings to the Console. Go to Manage Game > Saved Date > Delete Your Profile
Use an external mouse attached directly to the console to update to the Default controller profile and then customize as needed.

User can get stuck in the Freelook view and be unable to bring the cursor back up
Workarounds:
Restart the flight, this will set the Cockpit Camera Type back to Fixed Look.
Use a mouse and press the scroll wheel in, this will change Camera Type back to Fixed Look.
Go to Options > General > Camera > Cockpit Camera > Toggle Home cockpit mode "OFF".
Xbox players using the Thrustmaster T.Flight HOTAS One: Mappings on the Controls screen does not match the labeling of the buttons and axes on the peripheral.
Workaround:
Though what you see on the screen is incorrect, if you make an assignment through scanning it will be accurate. Do not use the drop-down to create your mapping.

SCENERY

Textures in Free Flight do not properly render nearing both the North and South Poles
Workaround: Select another location for Free Flight

Groups in Free-Flight causes TIN Data to fail to continually load in during Multiplayer
Workaround:
Leave the group
Re-enter gameplay with open MP Settings

AIRCRAFT/AVIONICS

Plane altitude is different than expected
No known workaround

COM radio unexpectedly goes off frequency shortly after departure on IFR flight plan
Workaround:
To recover, the user can tune back to the previous frequency.

Pilot informs ATC they are descending to their assigned altitude even though they're still below it
No known workaround

Fuel information not saving in flight (FLT) files so user starts off with no fuel
Workaround:
Refuel after flight loads


FLIGHT PLANNING

User will not be able to launch a saved flight plan using a deleted aircraft. The FLY button in the loading screen will be disabled with no messaging.
Workaround:
Re-install missing aircraft used in saved flight plan
Create new flight plan with valid aircraft installed

User may see incorrect duplicate waypoints in their flight plan
Workaround:
Click on the destination and press "insert before" to enter your waypoints in the correct order

On VFR flight plan aircraft automatically under Flight Following without having request it
Workarounds: Depending on whether the flight departed a controlled or uncontrolled airport the steps to cancel Flight Following will differ:
Uncontrolled Airport
After taking off and when the option becomes available, tune to Departure and cancel Flight Following.
Controlled Airport
Take-off and exit the airport's airspace.
Tune to the tower of a nearby controlled airport (may be the one that you just took off from).
Request permission to land.
After given your landing clearance cancel your landing intentions.
Tune to Departure.
Cancel Flight Following.