I would like to inform you about some instances of The Elder Scrolls Online Imperial Edition that we recorded in our customer. When activated, the keys of the Imperial Edition are appearing on behalf of Bethesda as normal keys ( Standard Edition ). If this is your case, ask to not despair and I'll explain later why.

The delivery of keys The Elder Scrolls Online Imperial and Standard Edition will be held in two stages.
FIRST STEP: Once the purchase is made, is handed a key that ensures anticipated The Elder Scrolls Online (interim 3 days and 5 days for Standard anticipated to Imperial) + bonus pre-sale access Explorer's Pack.
STEP TWO: A second key will be delivered to the next release and it is with this key that will access the full content of the edition you have purchased. Ie, those who bought the Standard Edition will receive a normal key that gives access to the game and those who bought the Imperial Edition will receive a special key that besides giving access to the game also guarantees the contents of the Imperial Edition.
This second key will be delivered on a date not yet confirmed, but is expected to occur in March and should be before the game's release.

Therefore, those who have purchased and activated the key of The Elder Scrolls Imperial Edition, activated the game's official website and saw the cover of the "Standard Edition" on the bill, is not to despair thinking that received the wrong key. The cover does not mean anything in this case and is shown as Standard Edition simply as a standard system.

If the support of Bethesda are contacted, they themselves can confirm that neither the Standard nor the Imperial Edition that is activated on your account, but confirm the anticipated addition of the bonus pre-sale access Explorer's Pack.

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Come bearing good news, in our contact with Bethesda confirmed that there are no problems with the activation key Imperial Edition available in Nuuvem.

When the key is turned in the Imperial Edition user account of Bethesda, is informed 5 days of early access to the game (5 days early game access). Despite the e-mail confirmation does not mention about the other contents of the Imperial Edition, this information only 5 days of early access is now a confirmation that you activated the Imperial Edition, Standard Edition guarantees for the early access of only 3 days.

Furthermore, I would like to emphasize that there are differences between the pre-sale of Bethesda Store that offered by Nuuvem. Store in Bethesda, both the Standard Edition and Imperial ensure early access 5 days, but in Nuuvem the Standard Edition offers three days early while the Imperial Edition ensures 5 day early access access.