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Gné Era #24203
Solve a problem with NVIDIA Graphics Driver
NVIDIA Graphics Driver has stopped working properly.
To solve this problem, complete the steps in the order given. If one step doesn't solve the problem, then move on to the next one.
Check for optional third-party updates using Windows Update
Even if all Important and Recommended updates have been installed on your computer, optional updates might be available for NVIDIA Graphics Driver that haven't been installed. Here's how to use Windows Update to check for and install optional updates:
Click to open Windows Update in Control Panel
In the left pane, click Check for updates to see if there are any optional updates available for your computer.
If optional updates are available, click the link to view and select the updates to install. (If you don't see this link, you might have to click Check online for updates from Microsoft Update).
If no optional updates are available, go to step 2.
Select the optional updates you want to install (especially if they appear to be graphics related), click OK, and then click Install updates.
Use the NVIDIA Corporation tool to automatically check for updates
Click to go online to scan your computer and get the update
Manually find updates for NVIDIA Graphics Driver on the NVIDIA Corporation website
Click to go online to find available updates for NVIDIA Graphics Driver
Check your computer manufacturer's website for driver updates
If NVIDIA Graphics Driver was preinstalled on your computer, check your computer manufacturer's website for driver updates.
How do I find my computer manufacturer?
Click the Start button , type msinfo32 in the search box, and then press Enter. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
How to manually update a driver using a downloaded file
Click to open Device Manager
In Device Manager, locate the device you want to update, and then double-click the device name.
Click the Driver tab, and then click Update Driver.
Click Browse my computer for driver software.
Click the Browse button, and then locate the folder that you saved to your desktop.
Select the folder that contains the driver files.
Click OK, and then click Next.
Follow the instructions to complete the installation of the driver.
Additional information
If you've updated NVIDIA Graphics Driver and are still experiencing the problem, we recommend that you contact NVIDIA Corporation or the computer manufacturer for additional information and support.
What is a driver?
A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) will not work properly.