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kalidor #15489 Dear 9D Community
Over the last few weeks we have all come together as one community and we have started achieving some really challenging goals. Here is a quick summary of what we have accomplished together
1. Set up the Game Forums
2. Upgraded forums software for influx of 9Dragons community
3. Built the 9Dragons website
4. Built a New 9Dragons Installer and Launcher
5. Began taking support tickets
6. Created and Launched a Character submission form
7. Launched the Game!
8. Banned several hackers/cheaters
9. Started fixing bugs / issues which were expected when we launched
10. Began translations for next content update (details to be released later)
11. Maintained stability
12. Survived Network Upgrade
13. Most importantly we have come many steps closer together in integrating in our new home at GamersFirst
This road hasn’t been easy and all the questions we had at the beginning of this journey are not answered. The most burning question, which everyone is concerned about, is definitely unanswered. There are some of you who are irked at what seems like our unresponsiveness. We want to assure you that we don’t want to give you any false or misleading information. Here is an update to your questions regarding the User Account Database and we are sure will find these answers helpful - They may not make all of you happy but will help you stay informed.
1. Does GamersFirst have the Char / User DB
a. NO – When Acclaim abandoned you and the game they DID NOT TRANSFER the User Account Database to Indy21 or to GamersFirst. We were supposed to get this information from them but like the rest of you we were all shocked and dismayed by their sudden decision to abandon the game with a few hours notice. GamersFirst and Indy 21 spoke to their management and tried our best to get this database from them but they did not comply with our request.
2. So, Where is the Database
a. We DON’T know – Our guess is as good as yours and we hope that the User Account Database was backed up by Acclaim / Playdom / Disney and they have it locked up in a giant vault somewhere. We also hope that the DB is recoverable but again, we cannot confirm because we don’t know how these folks operate.
3. What is being done to get the DB back?
a. Indy21 has been consulting their legal counsel once their discussions with Acclaim / Playdom / Disney fell through. It is our hope that the powers to be at Acclaim /Playdom / Disney will hear the voices of the hundreds of thousands of 9Dragon players and of their erstwhile partner Indy 21 and come to some agreement.
4. When will Indy21 get the DB back from Acclaim / Disney / Playdom?
a. Since the matter is between legal counsels at these companies, we cannot say for sure. It could be 1 week or it could be 1 year – We really cannot speak for the decision makers at Acclaim / Playdom /Disney. We hope, like the rest of you that we could retrieve this as soon as possible but we cannot make any guarantees.
5. So what do we do in the meantime? How will we get our characters back? Will our years of grinding in this game ever amount to anything?
a. This is the toughest question of them all. When we had first started posting the community about this we had made a promise that we will do whatever it takes to get the characters restored. We will honor that promise. We want to start a debate and hear from you on what would be an acceptable interim solution. We have to understand and agree that the legal recourse in retrieving the DB from Acclaim / Playdom / Disney could take time. Here are the options we can implement on our own without getting the DB from Acclaim / Playdom / Disney
Option 1. XP Boost / Gold Giveaway – As soon as we get the in game mall / store up we could launch a limited time promotion where we give the entire community high powered XP boosts and in game items. This could help the experienced bunch of players reestablish their levels in the game and avoid the process of going through the initial MMP Grind to level up
Option 2. Create Template Characters – We could create Template Characters (Level 10, level 25, level 50…so on) and based on what you submitted in the character restoration forms we could allot these template characters to you. SO, while you will not get your characters back you will be close to what you had when you were abandoned by Acclaim / Playdom
Option 3. We do nothing at all and we wait for the legal process to take its course and hopefully retrieve that Character DB and restore it to back to all of you
Option 4. Any other options, constructive of course, which you may have
The solution needs to emerge from within ourselves and we must take a decision as one community. Once again, we are all gamers and we at GamersFirst and Indy21 understand the anguish and anger which all of us feel at being abandoned. SO, let’s start the debate and participate constructively. Don’t forget, our teams will be moderating this thread, so try to stay positive and let’s make this a collaborative success, together as one family.
Joshua Hong
CEO, GamersFirst
Yongnam
CFO and Partner, Indy21