Informatika és tudomány

  • gvarga12
    #3272
    ezt nezzetek szegeny angolok is szenvednek a kornyeken nem csak mi

    Julie's experience mirrors mine - BT's own processes (rigidly adhered to!) mean they don't actually know what your situation is, and neither do they care. They follow their set pattern of response - just reading off the screen in front of them. Different departments do their own thing regardless of each other - often contradicting each other too. Their system is flawed but you or I as a customer have zero chance of doing anything about it. A drop in the ocean to them. Unimportant.

    When you complain they get shirty and just deny the problem is theirs - they have you on the end of a phone and they know there is nothing you can do about it - I bet you anything you like if they had 'walk in' service centres they would be more interested in actually helping you rather than just processing and getting rid of you.

    As you might just work out from this note I am just a bit fed up with being brushed off, ignored, lied to and mis-informed.

    Think I'll lie down for a bit ;-)

    ez Jeff volt az egyik szomszedunk
    It is possible to commit no errors and still lose. That is not a weakness. That is life.
    Don't try to understand women.
    Woman understand woman and they heat each other.