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  • Cat 02 #4928
    Me: “What type of internet do you have?”

    Customer: “Internet Explorer.”

    Me: “No, sorry, I meant what type of internet, like your ISP?”

    Customer: “Internet.”

    Me: “No, what type.”

    Customer: “Uh…modem?”

    Me: “What kind of modem?”

    Customer: “Black.”

    Me: “Is it plugged into a phone cable or a coaxial cable? Like a cable you’d plug into your TV.”

    Customer: “It’s plugged in to…the wall.”